Press Settings in the Feature bar at the bottom of the screen. Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. Of course when I go to take it in to the service department it starts working again (50 mins after the original problem). If you're experiencing problems with SYNC, I suggest performing a master reset. * Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. Download contacts and, once finished, go to the MANAGE PHONE BOOK on the SYNC System. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Press Continue. Your vehicle must be in Park and running, not in Accessory mode. This leaves you with a blank canvas, and ready to pair with your up-to-date phone! We're navigating you to the dealer's website to set up your service. Your vehicle must be in Park and running, not in Accessory mode. The Bo Beuckman service center can complete the Ford sync hard reset on your behalf, but this is something you can do on your own, as well. Posted by 1 year ago. If phone does not support secure simple pairing, you will manually enter the PIN showing on SYNC Screen. You’ll also have to re-enter any saved Navigation points (if equipped with Navigation). By removing the nav chip or SD card, you’re able to save this valuable information. 15675 Manchester Road Your vehicle must be in Park and running, not in Accessory mode. This video walks you through how to factory reset the Sync with MyFord Touch operating system in your Ford vehicle. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. Master reset. You’ll be asked to confirm. Leaving FPR and taking you to preferred dealer site. Failure to do this will delete data from your device.. Press the General icon (you may have to swipe to the next screen). SYNC ® 3 SUPPORT How to perform a master reset for SYNC ® 3. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. The master reset process takes approximately 10 minutes, and truly is well worth your time. Luckily, performing a Master Reset can help alleviate operational issues you might be experiencing with SYNC. Directions Please accept the new terms and conditions. To control data being collected during your visit by Dataium, update your preference at www.dataium.com/consumers. Removed sync, rebooted phone, master reset on sync, turn off/on car. Plus you’ll get to know your vehicle better with helpful information tailored just for you. Got questions or are you struggling to successfully finish the hard reset? An added bonus: if you get into an accident that triggers airbags, the vehicle automatically notifies 911. The. Your Sync System is... NO. Tried to update to v2.2 at home. Exercise your rights under the California Consumer Privacy Act here. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. Wait for the word SYNC to appear in white letters and allow progression bar (below the word SYNC) to completely fill in. A Master Reset will remove phone book info, call history, text messages, paired devices, saved addresses and navigation history on your SYNC System ONLY. In the phone menu, open the phone quadrant on the sync system, Click SETTINGS at the bottom tab of phone menu, Scroll to page 2 to find manage the phone book. A Master Reset completely erases all information stored on your SYNC System, but NEVER, NEVER, NEVER from your paired phone. • Please make note of addresses, routes and destinations before performing a master reset. Though it may seem overwhelming, keep breathing...the answers lie below! The app that puts your ownership experience right in the palm of your hand. A Master Reset to SYNC cleans out stored phone(s) and resets the system to factory defaults. The process will erase all personalized information. What have you tried so far? 2013 Ford Escape. I'll have to try this reset if it goes out again like this. I have a 2016 Expedition EL Limited with Sync 3 but without Navigation. Press Settings in the Feature bar at the bottom of the screen. A master reset will erase all settings on your SYNC System such as navigated routes and the phone book for the sync system. iPhone ONLY: Pair phone according to the instructions above. Press the General icon (you may have to swipe to the next screen). Otherwise it SYNC will ask this every time you enter the vehicle. All vehicles are subject to prior sale. threatening to harm employees or others), ‣Lack of adequate text (e.g., symbols, emoji’s and random letters), Reviews on the product and not the customer’s Sales or Service experience. I knew the problem was with the car because my phone was still connecting to other devices and my ipad would also not connect to sync. Follow these step-by-step instructions to install the latest software update. Came with. This site is being monitored by third-party monitoring software, and may capture information about your visit that will help us improve the quality of our service. Has your phone had an update recently? Folks getting a new phone will want to perform a MASTER RESET on the vehicle's SYNC System before pairing your new phone. A master reset returns the SYNC ® 3 system to the factory settings. We'll have this time-saving information on file when you visit the dealership. Scroll down to page 2 locate MASTER RESET. Once you’ve performed a master reset, you’ll need to pair your phone and download your phonebook contacts. Please provide your email address to begin receiving price alerts at home, at work, and on your phone! It may take a few minutes for the system to reset and resume normal operation. How to perform a master reset The master reset process varies, depending on your vehicle model and year.. Sd card, you ’ re able to save this valuable information process takes 10. To access your contacts ford sync master reset Ford of the screen SYNC the Ford to your vehicle must be Park. * * Based on U.S. auto manufactures owners mobile apps ONLY “ master Reset. ” every! All functionality returned take a few minutes for the system to the factory.! A first-class experience for drivers via Ford SYNC as a `` dirty '' SYNC system such as navigated and. 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